Have you ever been the owner of a faulty iPhone 8? It might have been defective.
Apple, on Friday, disclosed that “a very small percentage” of iPhone 8 smartphones have a “manufacturing defect” that can freeze the screen, make the device restart unexpectedly, or even cause it to not turn on. If you’ve never experienced this yet, you can check whether or not you’re affected putting your phone’s serial number into a web form at Apple’s website.
Affected units were sold between September 2017 and March 2018 in Australia, China, Hong Kong, India, Japan, Macau, New Zealand, and the U.S., writes Apple.
Apple is offering to repair all affected iPhone 8s for free by replacing its logic board. Repair options include taking a damaged device into an authorized Apple repair center, any Apple retail store, or to simply mail it in. Apple recommends backing up your iPhone 8 with iCloud or iTunes prior to getting it repaired, and the company also recommends getting any hardware issues, like a broken or cracked screen, repaired prior to getting the logic board replaced.
On September 12th, Apple is expected to release a trio of new iPhones that embrace the edge-to-edge design of the iPhone X, the current highest-end model.
The issue only affects iPhone 8, so if you have an 8 Plus, an X, or any other iPhone, you’re safe.